Online Casion - Frequently Asked Questions
How to Recharge
Tap Add Cash. Select the amount and preferred channel. Click "Add Cash" to proceed with the payment.
Recharge Not Received
1.Pending Receipt
The payment is still pending, which means the funds have not reached our account yet. You can check with your bank on the status of this payment. If the payment is already successful, kindly provide the updated successful receipt.
2.Receipt on Proccess
Your payment is still being processed. Once the payment request is completed, please send a screenshot of the successful receipt with date, time, amount and UTR/UPI.
3.Failed Receipt
The payment has not reached our account. Please check with your bank if it has been debited and review your receipt details for reference.
How to Withdraw(Withdrawal Process) follow the system flow,
Your withdrawal account funds are based on your participation in the game. The more you participate in the game, the cash withdrawal amount will increase accordingly.
Note: withdrawable amount is not the same with your balance.
Difference of Balance and Withdrawable Amount
Withdrawable amount is credited on your game account by winning on games while the balance is your money after recharge.
Withdrawal Fee
Withdrawal rates are dynamic, frequent withdrawals or disputed orders will result in higher fees. Please carefully read the withdrawal tips on the withdrawal page, and choose the appropriate withdrawal channel according to your choice.
Reasons for Withdrawal Failure
1. Incorrect Information
2. Bank Card Verification Limit Reached
The verification limit has been reached. Ensure that the correct details are entered and check for a good signal to receive the bank's verification code. You may try again tomorrow.
3. Withdrawal Compliance Requirements
4. Withdrawal Channel Under Maintenance
The withdrawal section/channel is currently under maintenance. Please try to withdraw again later.
How do I withdraw game funds?
There is a withdrawal button located in the bottom left corner of the game site.
Please note the following when withdrawing funds:
-The minimum amount you can withdraw
-The maximum amount you can withdraw
-A certain percentage of the withdrawal amount will be deducted as a commission.
-Ensure your bank card information is correct during the withdrawal process.
Login Failure Reasons
Reasons why the account cannot be logged in, Check to understand the situation.
1. Check the network status and whether the account password is entered correctly.
2. Check whether there is any violation of platform rules that leads to inability to log in.
How to Sign Out
Click on your icon. In the "My Profile" page that appears, click the "Log Out" button in the page right corner.
Forgot Password
Click "Forgot Password" to set a new password for your account using your register email
How to Invite/Refer
To invite your friends, Kindly follow the instructions below:
1.Copy your link then send to a friend.
2. Ask your friend to download the app and install it.
Referral Rules
Click on your icon. In the "My Profile" page that appears, click the "Log Out" button in the page right corner.
Forgot Password
CEach successful and valid invitation can enjoy registration rewards and recharge rewards:
Registration Rewards: Receive Rs10 for each new registration.
Recharge Rewards: Earn cashback based on your friend's recharge amount. The higher your level, the greater the cashback!